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Published on January 08, 2024

MUSC Health Tidelands Health Radiation Therapy Center again recognized for exceptional patient experience

MUSC Health Tidelands Health Radiation Therapy Center in Murrells Inlet has again earned national recognition for providing one of the top-rated patient experience environments in the country.

MUSC Health Tidelands Health Radiation Therapy Center team poses with the Press Ganey award.For the second consecutive year, the radiation oncology center earned the Human Experience Guardian of Excellence Award given by Press Ganey, a company that specializes in health care experience solutions and services.

The award, announced today, is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.

“Our patients not only receive high-quality cancer care, they benefit from our team’s compassionate approach to help them feel comfortable through every step of their treatment,” said Dr. Nicole Anderson, a radiation oncologist and medical director at MUSC Health Tidelands Health Radiation Therapy Center in Murrells Inlet. “We truly care for our patients’ overall well-being, and that shows in the connections that develop between our team members and patients.

“To earn this prestigious recognition again for patient experience is a testament to our dedicated team members and a signal to patients that they can be assured that our team will look out for them and their needs.”

As a winner of the Press Ganey HX Guardian of Excellence Award, MUSC Health Tidelands Health Radiation Therapy Center is in the top 5 percent of health care providers in delivering patient experience in 2023. Press Ganey works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

“We recognize MUSC Health Tidelands Health Radiation Therapy Center as a top-performing leader in health care for their commitment to delivering exceptional patient experience,” said Patrick Ryan, CEO and chairman at Press Ganey. “They understand the importance of placing patients, health care professionals and industry partners at the core of our work. The center turns words into action by fostering a future where exceptional health care experiences are not just goals, but tangible achievements.”

The excellence in patient experience highlighted by the Press Ganey award complements the high-quality cancer care offered at the MUSC Health Tidelands Health Radiation Therapy Center, part of the Tidelands Health Cancer Care Network. Tidelands Health Cancer Care Network is the region’s affiliate of the MUSC Hollings Cancer Network and offers a broad range of cancer services across Horry and Georgetown counties.

MUSC Hollings Cancer Center is South Carolina’s only National Cancer Institute-designated cancer center.

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Tidelands Health, in collaboration with MUSC Health, is the region’s largest health care provider, serving the Carolinas at four hospitals and more than 70 outpatient locations. More than 2,500 employee, physician and volunteer partners work side by side with our communities to transform the health of our region – promoting wellness, preventing illness, encouraging recovery and restoring health.