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Patients and Visitors

Download the My Tidelands Health app

The My Tidelands Health app featuring MyChart brings all of your health care needs to your fingertips. Download today.  

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At Tidelands Health, ours is a singular commitment: Better health begins here.

Together, our more than 2,500 employee and physician partners are working side by side with our patients to transform the health of our region -- promoting wellness, preventing illness, encouraging recovery and restoring health.

When you or someone you love is receiving care at a Tidelands Health location, please ask questions as an active partner in your health and wellness. We are dedicated to making your experience at Tidelands Health a positive one.

For Your Information

Your concerns are important to us, and we welcome the opportunity to address them. If you have a concern or grievance during or after your visit to a Tidelands Health facility, please speak with a staff member or ask to speak with the department supervisor or manager. If you prefer to talk with our patient advocate, please call 843-652-1922. Staff members are available to assist you at all times during your stay and will try to resolve your concern or grievance promptly.

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Patient Guide

Download a copy of our helpful patient guide for your convenience.

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If you wish to contact an outside agency before a Tidelands Health representative, you can contact:

SC Department of Heath and Environmental Control

2600 Bull Street

Columbia, SC

803-898-3432

The Carolinas Center for Medical Excellence

246 Stoneridge Drive, Suite 200

Columbia, SC 29210

803-251-2215 or 1-800-922-3089

The Joint Commission

Tidelands Health hospitals are accredited by The Joint Commission. If you have any concerns regarding safety or quality of care in a Tidelands Health hospital, you can also contact The Joint Commission.

One Renaissance Boulevard

Oakbrook Terrace, IL 60181

1-800-994-6610

complaint@jcaho.org

CaringBridge

CaringBridge is a non-profit organization offering free personalized websites that allow people to stay in touch with family and friends during a health crisis, treatment and recovery. The goal of the service is to ease the burden of keeping friends and family updated, while also providing a way for them to send their love, support and encouragement.

With a few keystrokes, CaringBridge authors quickly and easily create private and personalized websites that display personal journal entries and photographs. Family and friends visit the site to read updates and leave messages of support in the guestbook.

The CaringBridge experience is unique for both authors and visitors in its immediacy, intimacy and wide-reaching impact. The organization uses the Internet to make profound human connections in a powerful way.

Founded in 1997, the CaringBridge mission is to bring together a global community of care powered by the love of family and friends in an easy, accessible and private way. More than half million CaringBridge websites have been created, and one in nine people in the U.S. have used CaringBridge to rally support for a loved one during a health journey.

To create your personalized website at no cost, please visit caringbridge.org.